Visiting Hours

Well siblings, family and friends are encouraged to visit. Children under the age of 14 must be accompanied by an adult at all times.

Please note: If entering the hospital between 9 p.m. and 5 a.m. - entrance is only permitted through the Emergency Department entrance.

Number of Visitors

Most units have the ability to accommodate 4 family members/visitors at a time. There may be special circumstances that call for exceptions to this policy.


For all patients’ safety, families, visitors and outpatients are required to stop at the Information or Security desk on the first floor to obtain an Identification sticker. Each family member/visitor is asked to provide photo ID. If photo ID is not available, a photo of the visitor will be taken. An identification sticker is then created for the family member/visitor to wear during their visit to the hospital.

Patient Rights

Each patient/parent has the right to determine who may and may not visit. Kaleida Health will not restrict, limit or deny visitation privileges on the basis of race, color, religion, sex, ethnic origin, sexual orientation, gender identity or expression, marital status, disability, socioeconomic status or physical appearance.