FIND YOUR WAY
Find Your Destination with Ease & Confidence
Kaleida Health is proud to offer internal wayfinding for all of our patients and visitors through our websites and the MyKaleida mobile app. You can preplan your visit to ensure that you find where you need to go before arriving, and use our mobile app to view your walking directions in the palm of your hand while in the building.
Wayfinding Features
View clinical destinations and amenities
Turn-by-turn walking path instructions
Interactive Hospital Floor Maps
Choose a Wayfinding Option
Hospital Wayfinding SymbolsWayfinding Symbols
To make it easier for staff, patients and families to find their way around the new hospital, we’ve created a colorful, kid-friendly wayfinding system. Each floor has an icon associated with it, which will make getting comfortable in the new hospital as easy as possible.
Lower Level (Staff Only) Pathology & Laboratory
Theme: City of Lights
Floor Destinations:
- Blood Bank
- Kitchen
- Pathology
- Laboratory
- Materials Distribution
- Mechanical Space
- Sterile Processing
- Tunnel to Buffalo General Medical Center
Floor One Main Entrance Lobby & Emergency Department
Theme: Spirit of Buffalo
Floor Destinations:
- The Alfiero Family Emergency Care Center
- Lobby/Main Entrance, Moore for Kids “Kids Express” Cashier
- Gift Shop
- New Era Cap Pavilion
- Security
- Tim Hortons
- Virtual Mosaic
- Welcome Desk
Floor Two Ambulatory Surgery
Theme: City of Good Neighbors
Floor Destinations:
- Tops Friendly Markets Ambulatory Surgical Center
- Administration
- Admissions
- Facilitated Enrollment
- Health Information Management
- Imaging
- Joe’s Deli
- M&T Bank Pathway to Healing
- M&T Bank Respite Garden
- Outdoor Seating
- Parking Ramp Connector
- Patient Management
- Public-accessible connectors to Buffalo General Medical Center & Oishei Children’s Outpatient Center at Conventus
- Visiting Nursing Association of WNY
Floor Three Labor & Delivery, Inpatient Operating Rooms
Theme: Water
Floor Destinations:
- Inpatient Operating Rooms
- Labor & Delivery
- Kaleida Health Medical & Dental Staff Bridge (Staff-accessible bridge to Buffalo General Medical Center)
- Staff-accessible connector to Oishei Children’s Outpatient Center at Conventus–badge access only
Floor Four Neonatal Intensive Care Unit
Theme: Seasons
Floor Destinations:
- The Children’s Guild Foundation Neonatal Intensive Care Unit (NICU) - divided into neighborhoods
- The Habib Family & Habib Rittling Family Neonatal Intensive Care Neighborhood
- Family Centered Care Area, a gift from Mary, Jody, and the Lomeo Family
- Solarium
Floor Five Family Support
Theme: Parks & Gardens
Floor Destinations:
- The Fisher-Price/Mattel Family & Child Support Services Floor
- Child Life
- Libby’s Chapel
- Meditation Garden
- Moore for Kids Family Resource Center
- Partial mechanical space, Pastoral Care
- Family lounge sponsored by Ronald McDonald House Charities® of WNY
- Stone’s Buddies
- Tops Friendly Markets Winter Garden
Floor Six (Staff Only) Mechanical Space
Floor Seven Inpatient Pharmacy, Infusion & Dialysis, Women's Specialty Care Unit
Theme: Music & Theatre
Floor Destinations:
- The Fisher-Price/Mattel Family & Child Support Services Floor
- Child Life
- Libby’s Chapel
- Meditation Garden
- Moore for Kids Family Resource Center
- Partial mechanical space, Pastoral Care
- Family lounge sponsored by Ronald McDonald House Charities® of WNY
- Stone’s Buddies
- Tops Friendly Markets Winter Garden
Floor Eight Mother Baby Unit
Theme: Animals
Floor Destinations:
- Tops Friendly Markets Mother-Baby Unit (MBU)
Floor Nine Pediatric Intensive Care Unit & Echo/EKG
Theme: Arts
Floor Destinations:
- The Alfiero Family Pediatric Intensive Care Unit (PICU)
- Family Centered Care Area in memory of Cash Cunningham
Floor Ten Medical/Surgical Unit
Theme: Sports
Floor Destinations:
- Medical/Surgical Unit (Med/Surg)
- Family Centered Care Area, a gift from Master Chong’s World Class Tae Kwon Do Center
Floor Eleven Medical/Surgical Unit
Theme: Imagination
Floor Destinations:
- Walmart/Sam’s Club Pediatric Medical/Surgical Floor (Med/Surg)
- Kim & Pete Augustine Family Playroom
Floor Eleven Hematology/Oncology & Long Term Monitoring Unit
Theme: Discovery
Floor Destinations:
- James H. Cummings Foundation Epilepsy Monitoring Unit (EMU)
- The Ralph C. Wilson, Jr. Hematology/Oncology Patient Suite (Hem/Onc)
- The Hawk Family Child Life Playroom
- Family Center of Care Area, a gift from Tony Walker & Co
Outpatient Center Wayfinding SymbolsOutpatient Center Wayfinding Symbols
Located next door to the Oishei Children's Hospital inside the Conventus Building at 1001 Main Street, the Oishei Children's Outpatient Center houses outpatient specialties. Each is marked by a colorful wayfinding symbol to help patients, families and staff find their way.
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